Charleston IV (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect information when you visit our website, schedule services, or communicate with us. By using this website, you agree to the practices described in this Privacy Policy.
Information We Collect
We may collect personal information that you voluntarily provide when you:- Schedule an appointment- Fill out a contact form- Request information about services- Communicate with us via phone, email, or text
This information may include:
- Name
- Phone number
- Email address
- Appointment details
- Location or service address
If you proceed with medical services, additional medical information may be collected through secure intake forms as required for treatment.
How We Use Your Information
We may use the information we collect to:
- Schedule and manage appointments
- Communicate with you regarding services
- Provide mobile IV therapy services
- Send appointment confirmations and updates
- Improve our website and customer experience
- Comply with applicable medical and legal requirements
Charleston IV does **not sell personal information** to third parties.
Medical Information & Privacy
Charleston IV respects patient privacy and follows applicable healthcare privacy practices.Medical information collected as part of the treatment process is handled securely and is used only for providing medical services and complying with healthcare regulations.All IV treatments are administered by licensed medical professionals operating under physician oversight.
Website Analytics & Tracking
Our website may use cookies and analytics tools to understand how visitors interact with the site. These tools may collect information such as:
- Pages visited
- Time spent on the website
- General geographic location
- Device and browser information
This information helps us improve our website and services.You may disable cookies through your browser settings.
Third-Party Services
We may use trusted third-party services to operate parts of our website and booking systems, including:
- Appointment scheduling platforms
- Payment processors
- Website analytics services
- Communication tools
These services may process limited personal information necessary to perform their functions.
Data Security
Charleston IV takes reasonable administrative and technical steps to protect personal information from unauthorized access, disclosure, or misuse. However, no online system can guarantee complete security.
Your Privacy Choices
You may contact us to:
- Update or correct personal information
- Request removal from communication lists
- Ask questions about how your information is used
External Links
Our website may contain links to third-party websites. Charleston IV is not responsible for the privacy practices of those external websites.
Changes to This Privacy Policy
We may update this Privacy Policy periodically. Any updates will be posted on this page with a revised effective date.
Contact Information
If you have questions regarding this Privacy Policy or how your information is handled, please contact:
Charleston IV
Charleston, South Carolina
Email: info@charlestoniv.com
