Charleston IV is committed to protecting the privacy and confidentiality of your personal health information. This Notice of Privacy Practices describes how medical information about you may be used and disclosed and how you can access this information.
We are required by law to maintain the privacy of protected health information (PHI), provide you with this notice of our legal duties and privacy practices, and follow the terms of this notice currently in effect.
Protected health information includes information that identifies you and relates to your past, present, or future physical or mental health condition, healthcare services provided to you, or payment for healthcare services.
Charleston IV may use and disclose your protected health information for the following purposes:
We may use your health information to provide medical services and treatment. This may include sharing information with licensed healthcare providers involved in your care, including physicians, nurse practitioners, or registered nurses administering IV therapy services.
Your health information may be used to process payments for services provided. This may include verifying payment methods, processing transactions, or providing necessary information to payment processors.
We may use your information for operational purposes such as quality improvement, service management, staff training, or administrative activities necessary to operate our business and provide safe care.
Charleston IV may disclose your protected health information in certain circumstances, including:
We will only disclose information when legally permitted or required to do so.
You have certain rights regarding your protected health information.
You have the right to request access to your medical records and other health information maintained by Charleston IV.
If you believe information we have about you is incorrect or incomplete, you may request that it be corrected.
You may request restrictions on certain uses or disclosures of your health information. While we will consider your request, we may not always be able to comply with every restriction.
You may request that we communicate with you through certain methods or at specific locations to maintain privacy.
You have the right to receive a paper or electronic copy of this Notice of Privacy Practices at any time.
Charleston IV is required to:
Charleston IV reserves the right to update or modify this Notice of Privacy Practices at any time. Any changes will apply to all information we maintain and will be posted on this page.
The updated notice will include a revised effective date.
If you believe your privacy rights have been violated or if you have questions about this Notice of Privacy Practices, you may contact Charleston IV using the contact information provided on this website.
You may also file a complaint with the U.S. Department of Health and Human Services without fear of retaliation.
This Notice of Privacy Practices is effective as of the date posted on this website.